USA – CMBS Loan Restructurings: COVID-19 Causing Immediate Need for Loan Workouts

The COVID-19 pandemic has caused unprecedented disruption in commercial real estate, with severe impacts on owners and lenders alike. Far more immediate and deeper than the 2008 recession, the shutdown of large sections of the economy has triggered a surge of requests for deferrals, modifications and forbearance. The collateralized mortgage-backed securities (“CMBS”) market is signaling the speed, depth and extent of the impact. According to a recent Fitch Ratings analysis, approximately 26% of all CMBS borrowers have inquired about or have sought suspension of payments in recent weeks.

As many borrowers and investors who went through prior cycles of defaults, the restructuring of CMBS loans often have different dynamics and complexities than more typical, two-party loan restructurings. We have written on CMBS issues in the past here and here. This article addresses some of the issues we’ve written about previously.

General CMBS Dynamics and Players in a Restructuring

Generally speaking, upon default or imminent default, the Controlling Class of bondholders (or the Directing Certificate Holder), can appoint a Special Servicer to administer the defaulted loan. While the Special Servicer is held to a “servicing standard” that requires it to act with a requisite level of care, many borrowers (and bondholders) have experienced damages as a result of potential conflicts of interest in CMBS structures. Simply said, when conflicts of interest enter into the loan workout or restructuring calculus, optimal loan restructuring results are at risk, and both borrowers (who could lose their properties) and bondholders (who could suffer losses on bonds) are well advised to be on heightened alert.

Are Conflicts Real or Imagined?

It is important to note that conflicts of interest in CMBS structures exist. These conflicts have been recognized not only by aggrieved borrowers but also by bondholders. In fact, conflicts have become of such a concern, that the rating agencies have placed the CMBS world on notice. See Standard & Poor’s Comments on Potential Conflicts of Interest Within Commercial Special Servicing Market (March 9, 2012) (the “S&P Comments”). While conflicts can arise in some situations, it is important to note conflicts do not always exists. When they do exist, borrowers are often prejudiced in their
workout attempts when a Special Servicer is guided not by what is best for the CMBS trust, but what is best for the Special Servicer or its affiliates (who may also own the bonds and, in some cases, appointed the affiliate as the Special
Servicer, as discussed below).

Who Appoints the Special Servicer?

The Special Servicer is generally appointed by the Controlling Class of bondholders and in some cases, one bondholder, often called the Directing Certificate Holder. This party, therefore, wields considerable power over the servicer, including the right to “hire and fire” the servicer. It should come as no surprise, therefore, that the Special Servicer, while duty bound to maximize the value of a loan for all bondholders, has a special incentive to work with, or even favor, the Controlling Class of bondholders or the Directing Certificate Holder.

Special Servicer Affiliated with the Controlling Class Holder

A similar concern arises when the Special Servicer is either affiliated or has a similar close relationship with the Controlling Class or its Directing
Certificate Holder. It is not uncommon for an affiliate or closely connected party to purchase bonds so as to control the appointment of a Special Servicer.
In the event a borrower faces this situation, heightened alert for conflicts is warranted. The S&P Comments make clear that given the increase in specially
serviced loans, it is “monitoring potential conflicts of interest that may arise between the special servicer, its affiliates, and/or its parent, especially when a servicer has changed ownership.”

Special Servicers Have the Right to Buy Assets or Defaulted Loans

Borrowers must also be aware that, while they are negotiating with the Special Servicer, many CMBS Pooling and Service Agreements (“PSA”) contain a socalled “fair value purchase option”, which gives the servicer (or the Controlling Class) the right or option to purchase a specially serviced loan. This option is often assignable depending on the terms of the PSA. One can see a potential conflict arising whereby the Special Servicer may be disincentivized to take a Borrower’s workout offer, even for fair or abovemarket value, if the Special Servicer or the Controlling Class holder can acquire the loan or the asset at a lower price.

Valuation, Appraisals and the Fair Value Purchase Option

The beginning of any workout requires an understanding of value. For both borrowers and lenders, valuation of the property should, in most circumstances, drive decision-making. The Special Servicer should, in most cases, be seeking to maximize the recovery on a defaulted loan for the CMBS trust.
Generally speaking, Special Servicers are required to order an appraisal after their appointment. This appraisal, among other factors, aids in determining the fair market value of the property.
There are cases where borrowers suspect that their loan (or property after a foreclosure) was sold to a party alleged to be affiliated with the Special
Servicer for under market value or terms. In fact, we have seen cases where a borrower has offered more for its loan than the Special Servicer obtained
when selling the loan to the Controlling Class holder or an affiliated entity. In this case, not only is the borrower harmed (as it was willing to pay more for its loan resolution than the Special Servicer may have obtained) but so are the bondholders that could suffer losses in the CMBS trust. Recall, the Special Servicer is required by the Servicing Standard to maximize the value of a loan. The S&P Comments state that “If a special servicer exercises the fair
market value purchase option and sells a defaulted asset to an affiliate or parent, the fair market value calculation may be questioned even if the value
has been independently verified.”


Parties who are entering negotiations with, or reviewing decisions made by, Special Servicers should be aware of potential conflicts of interest and should ensure their rights are protected. Understanding the motivations and potential conflicts of interest during workout or restructuring negotiations may aid in
stopping a problem before it is too late or, may provide parties with valid defenses to alleged defaults.
Please contact the Olshan attorney with whom you regularly work or the attorney listed below if you would like to discuss this client alert or have questions about its content

Adam H. Friedman

Olshan Frome Wolosky

New York office
1325 Avenue of the Americas
(entrance is on 53rd Street between 6th & 7th Ave)
NY 10019
New York
+1 212 451 2258
+1 212 451 2222

Olshan Frome Wolosky LLP

+1 212 451 2258